Customer is migrating from Domino to Exchange.
They've had EV Domino mailbox archiving for a long time, and we will use the out-of-the-box EV utility "EVDominoExchangeMigration" tool and the docmented process that goes along with it.
We are testing this in the lab, and everything in the documented process is working fine. Binary Tree migrates the messages and shortcuts to Exchange, the EVDominoExchangeMigration utility properly converts them, and we can open them in Outlook.
The problem we've noticed so far: When we open a shortcut and the message is retrieved and opened in Outlook, the FROM: field always contains the smtp address for the sender, however the TO: and CC: fields sometimes show the smtp address, and sometime show the Domino address.
The problem with the Domino address here is that we can't reply-all, the Domino address doesn't resolve in Outlook.
Note: In the Domino mailbox archiving policy we have the option to "lookup addresses" enabled, so all Domino addresses are resolved to smtp upon archiving and storage in EV. So, the smtp addresses should be there.
Any ideas why are we seeing this inconsistency?
Anyone else run into this or used this tool successfully?
Case has already been opened with support.
Thanks.