Hi All,
I am facing a wierd issue on 1 of our EV 9.0.2 server archiving Exchange 2003 mailbox. The server currently archives only 1 large group mailbox approx 40 GB and every it gets stuck in scheduled archiving.
Upon investigation I found A5 queue shows 2 Archive mailbox request for the same mailbox. Refer to the screenshot in attachment.
Dtrace shows the following error indicating a conflict in the queue :-
89305 11:08:24.439 [12628] (ArchiveTask) <8628> EV:H :CArchivingAgent::ProcessUser() |Archive/Journal Task ignored a Process Mailbox Message because the Process Mailbox mutex was locked and the mailbox is being processed by another thread |
I am not able to figure out how 2 A5 request showing for the same mailbox. I have to purge the A5 queue everyday to get the mailbox archived.
Any ideas??