EV and SSL

Hi All,

We are having issues with a clients email. We are in the process of trying to recreate the shortcuts in the users mailbox but when we run the process nothing changes. http://www.symantec.com/business/support/index?page=content&id=TECH47364 We still have items pointing to the old URL.

Any advise?

EV 10.0.4

Server 2008 R2

Exchange mix enviroment:  2007 and 2013

Any ideas would help.