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Failed to send a request to the Exchange Server OWA 2013

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Oui, j'ai besoin d'une solution

Hey
I have Deployed my office mail app in my new exchage 2013 environment and installed certificate en the ev server and test the response from https://ev_server/enterprisevault/OfficeMailApp.htm without certificate error

but it do not work for me and I do not know where to look for the error. I made a trace in my ie if it helps anyone

LOG: Evoma ( TRACE ) 15:07:42.66 : EWSRest_DistinguishedFolderId.getSoapTag ( )
LOG: Evoma ( TRACE ) 15:07:42.67 : Making EWS call to find item with restriction: <t:IsEqualTo> <t:FieldURI FieldURI="item:ItemClass" /> <t:FieldURIOrConstant> < t : Constant Value = " IPM.Note.EnterpriseVault.Settings " /> < / h: FieldURIOrConstant > < / h: IsEqualTo >
LOG: Evoma ( TRACE ) 15:07:42.144 : EWSFindAssociatedItem.onEwsRequestComplete ( )
LOG: Evoma ( TRACE ) 15:07:42.144 : EWSFindAssociatedItem.onEwsRequestComplete ( ) - no cancel check defined .
LOG: Evoma (ERROR ) 15:07:42.144 : logAndReportFailure : EWSFindAssociatedItem.onEwsRequestComplete ID [ ERROR_EWS_ERRORRESULTSTATUS ] Err [ Failed to send a request to the Exchange Server ] [ Result Status : failed ]
LOG: Evoma (ERROR ) 15:07:42.145 : initializationFailed (): Failed to send a request to the Exchange Server
LOG: Evoma ( TRACE ) 15:07:42.145 : cancelSlowLoadTimer ( )
LOG: Evoma (ERROR ) 15:07:42.146 : display failure ( )
LOG: Evoma (ERROR ) 15:07:42.146 : display message ( )


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