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Archive explorer window is blank

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Oui, j'ai besoin d'une solution

Hi,

 

When i browse to my Archive Explorer the window on the right is just blank. I can see mailboxes i have access to in the folder pane on the left and expand the folders but i don't get anything on the right hand window except a blank white screen.

Am using Windows 8, Office 2010 932 bit) and IE10. EV version is 10.0.4.1189.

Nobody else is affected by this. I can browse and restore from 'search vaults' and also from the browser search but the Archive Explorer window is just blank white space. There should normally be a bar at the top of the window i could use to browse and restore items but there is nothing.

Tried re-installing the Outlook add-in but no luck. There are no EV errors in my event log either.

Can anyone advise why the Archive Explorer isn't working?

Thanks


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