Have event log producing event id 4216.
I have changed VSA account password and submitted the new account info to the site properties / service log on / and task log on
but still the error occurs and synchronizing won't work...
from dtrace log:
15890 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::HasServerClientGotPermission:#515} Checking role access for admin operation [4001]...
15891 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::IsServerClientTheVSA:#864} Checking if server client is VSA...
15892 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::IsServerClientTheVSA:#894} Client server is running as VSA: [False] (in a client COM call: [True]).
15893 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::CommonRoleAccessCheck:#920} Checking access for operation [4001]. Impersonating client: [True]...
15894 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::UpdateAzStoreCacheIfNecessary:#1455} Updating if required...
15895 17:06:58.353 [11248] (TaskController) <13412> EV:M {CSecurityWrapper::CommonRoleAccessCheck:#997} Access [denied]
15896 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::HasServerClientGotPermission:#557} Caller [doesn't have] role [4001]. Permission [denied].
15897 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::GetOperationNameFromID:#656} Getting name of operation [4001]...
15898 17:06:58.353 [11248] (TaskController) <13412> EV:M {CSecurityWrapper::ServerClientCheckPermissions:#1567} Operation [Can query Enterprise Vault tasks (4001)] has been denied.
15899 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::HasServerClientGotPermission:#515} Checking role access for admin operation [48]...
15900 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::IsServerClientTheVSA:#864} Checking if server client is VSA...
15901 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::IsServerClientTheVSA:#894} Client server is running as VSA: [False] (in a client COM call: [True]).
15902 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::CommonRoleAccessCheck:#920} Checking access for operation [48]. Impersonating client: [True]...
15903 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::UpdateAzStoreCacheIfNecessary:#1455} Updating if required...
15904 17:06:58.353 [11248] (TaskController) <13412> EV:M {CSecurityWrapper::CommonRoleAccessCheck:#997} Access [denied]
15905 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::HasServerClientGotPermission:#557} Caller [doesn't have] role [48]. Permission [denied].
15906 17:06:58.353 [11248] (TaskController) <13412> EV:L {CSecurityWrapper::GetOperationNameFromID:#656} Getting name of operation [48]...
15907 17:06:58.353 [11248] (TaskController) <13412> EV:M {CSecurityWrapper::ServerClientCheckPermissions:#1567} Operation [Can manage Enterprise Vault Exchange Mailbox tasks (48)] has been denied.
15908 17:06:58.353 [11248] (TaskController) <13412> EV~W Event ID: 4216 Access denied. User is not in a role that allows 'Can manage Enterprise Vault Exchange Mailbox tasks'.|User: 'NT AUTHORITY\SYSTEM'| |
15911 17:06:58.774 [11248] (TaskController) <16528> EV:L {CTaskControl::SynchRetrievalTask} (Entry)
Does anyone have more ideas how to solve this problem?
EV version 10.0.4 on a clustered Windows Server 2008 R2, Service Pack 1 environmeant.
exchange version 2007
Sani B.