Hi There
I am trying to import a PST into our Enterprise Vault (10.0.3) and it is failing every time. The log file generated is this
Start Time : 21/03/2014 4:38:48 PM
Initialization File : \\immihumnap01\NotesArchives\evpm-03-18-2014-MD-02.ini
============================================================================
04:38:49 Processing PST file: \\immihumnap01\NotesArchives\AU\IMMI\ACT\Mark Dominick.pst
PST migration option settings:
PST File: \\immihumnap01\NotesArchives\AU\IMMI\ACT\Mark Dominick.pst
Vault: 1E2D13D9F6328C94DB5AC1C13E591E4191110000evserver1
Exchange Mailbox: /o=immi/ou=exchange administrative group (fydibohf23spdlt)/cn=recipients/cn=prmdcofcc
Retention Category: 189E475016881914F924E2E5675D9D6891b10000evserver1
Mailbox Folder:
Server Computer Name: evserver2
Shortcut Mode: NOSHORTCUTS
Include Deleted Items: 0
Set PST Hidden: 0
Set PST ReadOnly: 0
Compact PST: 0
Delete PST: 1
Cancel Mailbox AutoArchive: 0
PST Language: WESTERN EUROPEAN
04:38:51 PST Migration failed. Check the Application Event log on the computer running the MigratorServer for possible errors.
============================================================================
============================================================================
Summary:
Number of PST migrations performed: 1
Number of PST migrations completed successfully: 0
Number of PSTs partially processed: 0
Number of PST migrations failed: 1
Number of PST migrations unprocessed: 0
Number of PST migrations processing incomplete: 0
New initialization file generated: \\immihumnap01\NotesArchives\evpm-03-18-2014-MD-02_1.INI
Review the new file, fix any problems and run Policy Manager with this new initialization file.
End Time : 21/03/2014 4:38:51 PM
Looking at the event log gives me this info
Abnormal error occurred
PST file: \\immihumnap01\notesarchives\AU\IMMI\ACT\Mark Dominick.pst
Archive Name: [ ]
Vault Id: 1E2D13D9F6328C94DB5AC1C13E591E4191110000evserver1
Reference: SW/MI
For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.3.0&build=10.0.3.1090&error=V-437-6593
I know the Reference SW/MI means something but cant find a list of references. I've run a DTrace on EVPM and MigratorServer but it doesn't give too much info
51 16:49:06.176 [12828] (MigratorServer) <7344> EV:L {CMigrator::GetUserAccount} (Exit)
252 16:49:06.176 [12828] (MigratorServer) <7344> EV~E Event ID: 6593 Abnormal error occurred | |PST file: \\immihumnap01\NotesArchives\AU\IMMI\ACT\Mark Dominick.pst |Archive Name: [ ] |Vault Id: 1E2D13D9F6328C94DB5AC1C13E591E4191110000evserver1 |Reference: SW/MI |
253 16:49:06.176 [12828] (MigratorServer) <7344> EV:L {CMigrator::Deinitialise} (Entry)
(I'e removed all theother lines)
The only thing I can see is that the Archive Name is blank yet I've specified it in the .ini file
[Directory]
DirectoryComputerName= EVSERVER1
SiteName = IMMI
[PSTDefaults]
MigrationMode = Process
ServerComputername = evserver2
PSTLanguage = Western European
ShortcutMode = NoShortcuts
SetPSThidden = false
SetPSTReadOnly = false
CompactPST = false
DeletePST = true
IncludeDeletedItems = false
ArchiveNonExpiredCalItems = true
[PST]
FileName=\\immihumnap01\NotesArchives\AU\IMMI\ACT\Mark Dominick.pst
ArchiveName=Mark DOMINICK
Not sure where to check next. I've made sure I'm using the VSA account and also tried a manual import via the GUI also without success.
Cheers
Peter