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Symantec Enterprise Vault Journal index failure for Exchange 2007

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Oui, j'ai besoin d'une solution

Dears

 

My Exchnage version is 2007 and Enterprise Vault is 2007 version v7.5

I am using it only for Exchange mail archiving. I contacted Symantec support with my support ID buthey told this product obsolete and no more support from Symantec.

Now some of the users index is getting corrupted, most important is the journal mailbox. Previously, I used to update or rebuild the index successfully.

Now its seems some issue with updating\rebuilding index. Journal is giving me the failed after some 3-4 hours and another users Rebulding is going for the past 4 days still it didnt complete.

Please if anyone can help me to resolve it.
 

Also please let me know the procedure to upgrade the current version 7.5 to the latest one.

 


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