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Index errors after upgrade to 10.0.3

Oui, j'ai besoin d'une solution

Hi

Upgrade of EV from 9.0.2 to 10.0.3 in microsoft cluster (active passive).
Upgrade completed succesfully.

Index administration task created with upgrade to all 32bit indexes.

Upgrade is not working (stays inactive), but it looks like system is having indexing problems, as events are full with the following:

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault 
Date:          14/03/2013 13:40:13
Event ID:      40966
Task Category: Index Admin Service 
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Server
Description:
A program fault has raised an exception.
 
Exception: Failed to get subtask for subtask ID 1DB7E29DCE8D64FEA8701D5EFB860EAED1013b00vaultserver
Diagnostic: 
Type: System.ServiceModel.FaultException`1[[Symantec.EnterpriseVault.Indexing.Common.CommunicationFault, EVSharedManagedInterfaces, Version=10.0.3.0, Culture=neutral, PublicKeyToken=26c5e2ccf2b9267c]]
Reference: An error occurred while invoking Void <StopSubTask>b__f().
Error Context : Stopping sub task for TaskEntryId 17DC08710A3B705409EFC2C9200093CFE1013a00vaultserver and SubTaskEntryId 1DB7E29DCE8D64FEA8701D5EFB860EAED1013b00vaultserver
 
Command Line: "E:\Enterprise Vault\EVIndexAdminService.exe" -EntryID:1EC5115667B050B40B71EFC0504B51FD71710000vaultserver
Application Domain: EVIndexAdminService.exe
Process Id: 8836
Thread Id: 18288
Stack Trace: 
Server stack trace: 
   at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
 
Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Symantec.EnterpriseVault.Indexing.IndexVolumesProcessor.WebService.ITaskProcessorWebService.StopProcessingSubtask(String taskId, String subtaskId, StopReason reasonForStop)
   at Symantec.EnterpriseVault.Indexing.Admin.IndexAdminImpl.Stop64BitSubTasks(String taskEntryId, String subTaskEntryId, StopReason reasonForStop)

   at Symantec.EnterpriseVault.Indexing.Admin.EVIndexAdminUtils.InvokeHelper(Object COMInterface, Action act, String context, LoggingMode loggingMode, Boolean rethrow)

-----------------------------------------------------------------------------

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault 
Date:          14/03/2013 13:44:02
Event ID:      7182
Task Category: Web Application (WP)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Server
Description:
Index Search failed: Unspecified error  (0x80004005)  
Index: 1EB6DC7DA00ED2447BA21981FFB2D908D1110000vaultserver/VolumeSet:866 
Internal reference: SRCI 
------------------------------------------------------------------------------
 

Upgrade went smooth with no special issues, all steps performed by the book, including moving the IndexMetaData to shared location.

 
Any ideas?
 
Also attached dtrace of the following:
EVIndexAdminService
EVIndexVolumesProcessor 
IndexBroker
IndexServer  
 
Thanks,
 
Sarah.

 


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