All,
This worked yesterday, but not today. Can't think for the life of me what's caused it to suddenly break, but here is a description.
My Archive Explorer shows no folder structure, at all. I've browsed various technotes which all say to check for NULL in Top of Information Store "ParentFolderRootIdentity". Using the IE method, e.h. go to https://EVserver/EnterpriseVault/TreeViewXML.asp?a... is the only output I get:
<Folders Date="1389802344" />
If I run a SQL query to get the folders back, I see everything as expected. Only ToIS has a NULL value, and there is only one of those folders.
So, what are my options here? I'm running EV10.0.4. So far as I can tell, I'm the only person affected by this.
If SQL has the right data, it surely means EV has something cached which is incorrect? I'd reboot the server, but it's not severe enough to do that right now.
Cheers for any advice,
Richard
