FSA Reporting 'cannot access the fsa reporting web service'

Hi All,

Everytime we try to expand "File Servers" under the targets branch we get an error "Enterprise Vault cannot access the fsa reporting web service...."

After having a look around I found the following article.

http://www.symantec.com/business/support/index?pag...

Now when I check the FSAReportingWSLocations table I find the following.

WSLocationID    SiteEntryId    WSLocation
1    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://kvsarchivedatc
2    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://evserver01
3    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://evserver02
4    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://evserver03
5    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://evserver04
6    142B86B32E2D39443AF653E3DD5EAA1DA1d10000kvsarchive    http://datcapp208s

Location 1 is the one the error reports on, it doesn't exist anymore.

Location 6 is actually the same as Location 5, evserver04 is the alias for the server called datcapp208s.

So, Can location 1 and 6 be removed using a simple SQL query and will I then need to set evserver01 as location 1 etc to get the order right again ?

Will this resolve the problem ?

I don't want to mess with the DB until I know for sure what I'm doing is right and will fix it.

Thanks in advance.

Kevin