Archives are not synchronising permissions from Exchange Server

Hi All,

I have a client who is having the strangest of problems. The EV server is not synchronizing permissions from Exchange Server/ Active Directory.

I have check the inherit permissions settings in the EV console and the reg keys and it has been. The only way we can add permissions is manually via the VAC or via EVPM.

It is on Server 2008 R2 Standard

EV 9.0.4

Exchange Exchange 2010 SP3

SQL 2008 R2

No errors.

We have also gone through this process

http://www.symantec.com/business/support/index?page=content&id=TECH164682 - This does not explain who or what assigns the additional permissions settings - EV or AD.

Any help would be greatly appreciated.

Rob