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EV Journalling not keeping up...

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Oui, j'ai besoin d'une solution

Hi all,

 

I'm fairly new to the EV Product, however we've rolled this out to a customer and enabled it for Journalling.  The problem is, it doesn't seem to be able to keep up.  Items are being created in the Journal Mailbox at the rate of knots, I can see that the items are being converted to 'PendingArchive Part' , then every now and again there are 1000 items that are 'PendingArchive'.

Although it looks like it's archiving, it doesn't seem to be doing it quick enough.

This causes an issue where by, the Journal Mailbox is growing too quickly and eDiscovery isn't working as the customer is forever waiting for items to be Archived.

Does anyone have any ideas at how I can get on top of this?

Thanks

Craig


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