EV 10.0.4 on Windows Server 2008 R2
I saw an earlier post (https://www-secure.symantec.com/connect/forums/pst-client-driven-migration-not-deleting-pst-file-after-pst-ingest) regarding client driven pst migration which wasn't deleting the PST file after it was migrated. I'm having similar issues however I'm doing a Server migration. I went through the comments. I noted Tech76019 that said the migrator task user needed db_datareader access to the EnterpriseVaultDirectory which hadn't been done. I restarted the task on the vault server but the PST files remain? When I view the admin console and few files in personal store management. The PST files show a status of "Completing" but when you check properties and check history tab it shows the task complete in less than an hour. My PST Migration policy is set to delete the PST file when completed. Everything else works great. The email are ingested into the vault within an hour and show in my outlook 2013 inbox. I just need it to delete the file?
Also, this is a separate issue but when I try to add a single pst file to the store management I get "The path specified for the PST file is not valid". The PST is on a dfs share if that matter. I initially wanted to do client driven pst migration but the dfs network shared pst files aren't supported though that method.